24/7 Support.

Thank you for choosing Blink. We are eager to be of service

We have a 24/7 customer support team to assist you in case you encounter any connectivity issues. We are reachable through contact web forms, normal calls, SMS messaging, WhatsApp or e-mail.

24/7 HOTLINE

We are available 24/7 to respond to any of your queries.

CALL SUPPORT

CONTACT SUPPORT

Queries related to any existing services.

CONTACT FORM

CONTACT SALES

Do you have any questions related to the billing of new services?

CONTACT FORM

Reach out to us via WhatsApp should you have any concerns.

WHATSAPP US

User Portal Access

To monitor your data usage, you can access your User Portal Link. You will need your username and password

ACCOUNT LOGIN

24/7 SUPPORT ESCALATION MATRIX | CONTACTS

ESCALATION	RESPONSE TIME	DESIGNATION	TELEPHONE	EMAIL ADDRESS
1st LEVEL	0-45 Minutes	24hr Customer Support	+255 767 007 170	support@blink.co.tz
2nd LEVEL	90 Minutes	Technical Support	+255 622 007 180	networks@gadgetronix.net
3rd LEVEL	3 Hours	Technical Manager	+255 622 007 173	tm@blink.co.tz
4th LEVEL	5 Hours	CTO (Chief Technical Officer)	+255 622 007 177	systems@blink.co.tz

Accounts

+255 622 007 175
finance@blink.co.tz

Sales

+255 622 007 172
support@blink.co.tz

Support

+255 767 007 170
support@blink.co.tz

Blink is a boutique fast Internet Solutions Provider that offers value driven connectivity across Tanzania.

INTERNET SOLUTIONS

Microwave Radio Internet
Fibre Internet
Satellite Internet
Virtual Private Network (VPN)

24/7 SUPPORT

USER PORTAL

DIRECT PAYMENT

SERVICE SUBSCRIPTION

Home & Office (Single Line)Home & Office (Multi Line)Bush & Corporate Clients

JOIN US

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